Refill Service

All of our glass vessels can be refilled with the original fragrance. Our Reed Diffusers can be refilled by you at home using our diffuser refill and replacement reeds. Our Candles and Room Fragrance can be refilled by returning your container to us.

 

Simply contact us on info@notesofnorthumberland.co.uk or using our Contact Form to discuss your requirements and be assigned a refill reference. Simply package your vessel, including your reference number and return it to us. Your new item will be dispatched by us within 7 days.

Please note it is the customers responsibility to suitably package and protect glass vessels when in transit to us.  We can not accept any responsibility for items damaged in the post.

We are pleased to be able to refill a vessel of your choice with your favourite Notes of Northumberland fragrance. It may be a used candle container,  something to co-ordinate with your home decor or something unique and special to you.

Simply provide us with your clean empty vessel and we will do the rest.

Please contact us at info@notesofnorthumberland.co.uk or via our Contacts Page to discuss your requirements. The first time a vessel is filled by us the price will include a one off premium to allow for testing required by law.

Please Note All vessels provided must be suitable to withstand high levels of heat. We can not accept liability for vessels damaged during the refilling process.

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